Frequently Asked Questions (FAQ)

General Information

Check-in takes place at the reception of Hotel Urslauerhof in Hinterthal. Upon arrival you will receive the key card for your apartment as well as the HochkönigCard. The end-of-stay cleaning fee is paid in cash at check-in.

The apartment is situated in Hinterthal near Maria Alm at approximately 1,000 m above sea level, in the heart of the alpine mountain world of Salzburgerland. The Hochmaisbahn gondola is just a 5-minute walk away and provides an ideal starting point for activities in the region.

For questions or in an emergency, please contact the reception of Berg & Spa Hotel Urslauerhof at: +43 6584 8164.

No, pets are not permitted at Prinsengut.

Of course – throughout the entire property.

Yes, towels are provided for both the apartment and the wellness area.

Yes, a Nespresso machine (including 3 capsules) is available.

No, but a clothes airer is available.

Bread rolls and eggs can be ordered from the Eggerhof right next door. Orders must be placed by email the day before: 

eggerhof.fersterer@gmail.com


Breakfast is also available at Hotel Urslauerhof.

The cleaning fee is paid in cash at check-in at Berg & Spa Hotel Urslauerhof:

Apartment Rosenquarz: €90

Apartment Bergkristall: €120

No. Smoking is not permitted anywhere in the apartment. An ashtray is available on the balcony.

Yes, the wellness area at Prinsengut is available to you at any time. Instructions for using the sauna can be found in the apartment information folder.

Yes, guests can use the hotel's wellness area upon prior reservation. Massages and beauty treatments are offered at the Beauty Oasis in Berg & Spa Hotel Urslauerhof from 10:00 to 19:00. Please book an appointment in advance.

  1. Interspar Saalfelden
    Leogangstraße 18, 5760 Saalfelden
     
  2. MPREIS Maria Alm
    Hochkönigstraße 13, 5761 Maria Alm
     
  3. BILLA Maria Alm
    Kirchenvorfeld 2–4, 5761 Maria Alm
     

The shops are generally open Monday to Saturday, and some also open on Sunday afternoons.

Recommended restaurants in the area:

 

  • Berg & Spa Hotel Urslauerhof
  • Almhof
  • Almbar Hinterthal
  • Botenwirt 
  • Schafhuber
  • Lilli’s in Maria Alm

Please make a reservation in advance wherever possible.